PRIVACY POLICY
UD Distro takes into account the privacy of our customers. When you sign up to purchase products from UD Distro and have an active account we will need to reach out to you regarding your orders, for account information updates, and for payment information if needed. Your information is only used internally and is never sold or shared with any other companies. Once signed up you are automatically subscribed to our email list. We send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can un-subscribe from our Email List at any time. For emails please click the Unsubscribe link at the bottom of the emails we send. You can also send us an email requesting to be un-subscribed to uddistro@gmail.com. Please read our privacy policy for any other information about how we use your personal information.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OUR SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS DISCLAIMER APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR ANY FORM OF MALICIOUS CODE, COMMUNICATION LINE FAILURE, THEFT, OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS. YOU SPECIFICALLY ACKNOWLEDGE THAT WE ARE NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICES, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. YOU SHOULD CONSULT WITH YOUR OWN LEGAL COUNSEL REGARDING THE LIMITATIONS ON IMPLIED WARRANTIES AND/OR EXCLUSION OF DAMAGES.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Use constitutes acceptance of those changes.
RETURNS POLICY
You may dispute and return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We reserve the right to deny a return after 30 days, regardless of the circumstances.
You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (2 to 3 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
SHIPPING POLICY
**Please be aware of your local, state, and federal laws before planning to purchase any products from UD Distro or any of it’s affiliated websites. UD Distro is not responsible for any illegal actions customers may commit by purchasing products from our website.**
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
C.O.D. SHIPPING
We do NOT offer C.O.D. as a shipping method.
'CALL IN FOR PAYMENT'
If you select 'Call In For Other Payment Option' to pay for your order, it is your responsibility to call us and pay to ensure your order is shipped. Orders that have not been paid for within 5 days will be cancelled and returned to the shelf.
for your order, it is your responsibility to call us and pay to ensure your order is shipped. Orders that have not been paid for within 5 days will be cancelled and returned to the shelf.
Uday Group Inc DBA Toro Wholesale
533 W. Wrightwood Ave
Elmhurst, Illinois 60126 U.S.
630-359-5303 (Customer Support: 10AM to 6PM Mon-Fri)
✉ Uddistro@gmail.com